Terms and Conditions

The rental rates exclude:

  • Excess deposit and non-waverable excess
  • Additional and young driver surcharge
  • Delivery and collection fees
  • Non-standard accessories and equipment
  • Damages/loss excluded from the insurance (see insurance)
  • Damage / loss claim and fines administration fee
  • Extra spare tyre charge
  • Cross border permits

Cancellations & no-show

  • No-show: 100% of the total rental amount will be charged.
  • 1-7 days prior to arrival: 75% of the total rental amount will be charged.
  • 8-15 days prior to arrival: 50% of the total rental amount will be charged.
  • 16 – 30 days prior to arrival: 25% of the total rental amount will be charged.

Drivers

  • A valid and unendorsed license must be produced by all drivers.
  • The minimum age for authorised drivers is 25 years.
  • Maximum 2 drivers allowed per vehicle.

Security Deposit

A N$ 2000-00 deposit is kept to cover traffic fines and negligence.

Insurance

The following is not covered by the insurance:

  • Personal Property
  • Personal injury / death
  • Sandstorm and water damage
  • Under-carriage damage not caused by a collision

Namibia Car Rental strongly recommends that all clients have insurance for medical expenses, baggage loss, cancellation/curtailment, default and personal injury or death due to an accident. Medical Rescue and travel insurance can be arranged on your behalf. (Prices on request)

Factors that will negate all cover:

  • Gross or criminal negligence.
  • Unauthorized drivers.
  • Failing to obtain authorization to extend the rental.
  • Not reporting an accident or loss to the Namibia Police immediately.
  • Not reporting an accident or loss to Namibia Car Rental immediately.
  • Not adhering to traffic, road and driving rules and regulations.
  • Driving under the influence of alcohol or any illegal substance.
  • Unsuitable or reckless driving.
  • Road conditions not suitable for the type of vehicle used.
  • Unauthorized cross border rentals.
  • Not being able to produce keys in case of theft.
  • Not reporting exact details of last known location of vehicle prior to theft.

Over Border Rental

  • No vehicle may be taken out of Namibia without prior authorization and a valid permit.
  • Travel is allowed to Botswana, South Africa, Southern Zambia and Victoria Falls.

Standard Accessories

The vehicle is provided complete with:

  • Radio / CD Player
  • Air Conditioner
  • Tow-rope
  • Jumper Leads
  • Spare wheel, jack and spanner

Breakdown & Roadside Assistance

Assistance will be provided in the event of a breakdown or any road side emergency by our representatives authorized to do so. Where a vehicle can’t be repaired Namibia Car Rental will arrange that a new vehicle be delivered to you. Recovery of the vehicle and/or roadside mechanical assistance will necessitate extra charges and be billed to the client.

Delivery & Collection Fees (subject to change with fuel price fluctuations)

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